The Health System Response Monitor (HSRM) has been designed in response to the COVID-19 outbreak to collect and organize up-to-date information on how countries are responding to the crisis. It focuses primarily on the responses of health systems but also captures wider public health initiatives. This is a joint undertaking of the WHO Regional Office for Europe, the European Commission, and the European Observatory on Health Systems and Policies.

Click here for policy recommendations and technical guidance from the WHO Regional Office for Europe on how to strengthen the health systems response to COVID-19 and click here for the EU coronavirus response in the area of public health.

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Hospital care and COVID-19: Balancing surge capacity and regular services

Tuesday 3 November 2020 from 12:00-13:00 CET

Early in the pandemic, much emphasis was placed on scaling-up hospital capacity so the system could cope with a large number of infectious patients. As the epidemiological situation has changed, approaches to resuming hospital services in different countries have focused on the prioritization of different procedures and how to manage the separation of COVID-19 and routine patients. Such decisions have been made at the central or local level and different ways of consulting with the medical community have been employed. How have countries balanced surge capacity and regular services? Join us for this webinar to learn more about the experience so far with managing these competing demands on hospital care and what lessons we might learn.


Erin Webb, Technical University Berlin, Germany

Sarah Reed, Nuffield Trust, UK

Patrick Jeurissen, Radboud University Medical School, the Netherlands

Enrique Bernal Delgado, IACS, Spain

Melitta Jakab, WHO Regional Office for Europe


Ewout van Ginneken & Erica Richardson (European Observatory on Health Systems and Policies)

This webinar is part of a series of webinars which draws lessons from country experiences based on the COVID-19 Health System Response Monitor (HSRM). The HSRM has been delivered by the European Observatory on Health Systems and Policies as a joint undertaking with and for the WHO Regional Office for Europe and the European Commission.

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